Health Services Network 24
Health Services Network 24
Taking Businesses to the Next Level with the Power of AI
ERMIS OS Marketing Operations System is the operating system of your operations: a unified framework where data, workflows, automations and AI work together to keep your business aligned, secure and efficient.
ERMIS OS is an operations operating system that connects all the critical parts of your activity – from CRM and billing to compliance, reporting and automations. It acts as a single “nervous system” for the business, so that every move, every workflow and every decision passes through a coherent, controlled framework.
ERMIS OS is aimed at businesses, founders and operations leaders who want to build a solid, repeatable and secure operational foundation. Ideal for environments with high demands on governance, traceability and interoperability — from digital health and regulated SaaS to complex RevOps setups.
Four pillars covering every product in the group — from prescriptions to invoicing.
Designs, optimises and implements operational flows: patient registration, appointments, invoicing.
Connects product APIs with CRM, ERP and ticketing systems through standardised connectors.
Runs automations via n8n / Temporal and versions every configuration on GitHub (IaC).
Every action is logged with user, purpose, data and output — full traceability.
End-to-end flow: from the patient's request to dispensing and reporting, with a medical human gate.
The prescription request enters via the patient or doctor portal and the Planner Agent breaks it into tasks.
Verification of medical cannabis legislation per country: eligibility, limits, required documents.
Preparation of the clinical protocol and file. Final approval is always given by a doctor — never autonomously by the system.
The prescription is issued via the CannabisMedica.online API with a simultaneous compliance check.
Routing of the prescription to the pharmacy or dispensary with delivery confirmation.
Automatic reminders, review appointments in Google Calendar and communication with the patient.
Compliance reports and operational KPIs per country — for regulators and management.
From kick-off to go-live: a structured process for onboarding a clinic onto the Ippokratis telemedicine platform.
The Planner Agent generates a phased roadmap with milestones, owners and a timeline.
Mapping of the clinic's current workflows and identification of gaps in processes and systems.
Design of telemedicine workflows adapted to the regulatory framework of the clinic's country.
Configuration of the Ippokratis tenant: APIs, video calls, calendars — all versioned on GitHub.
Local manuals, SOPs and training material for the clinic's staff.
Patient communication templates: invitation, telemedicine instructions, reminders.
Launch with continuous monitoring of KPIs, SLAs and service quality.
All connectors are exposed as standardised tools — each product defines which tools it exposes and which agents may use them.
Contact us to design your own operational blueprints with ERMIS OS.